About Us
The Official Cleaners
Cleaning Services
Professionally Serving Milwaukee And Surrounding Areas Since 2022
The Official Cleaners was founded on April 18th of 2022 by Mr. Tou Yeng Pheng Yang. As a cleaning contractor, Mr. Tou had over 7 years of experience cleaning hotels, small offices and businesses, and warehouses. After working the night shift at the 4 Diamond Hilton Hotel and helping his uncle run his Coverall Cleaning Franchise, Tou had finally decided to start his own cleaning business. Using the knowledge he has gained through experience, Mr. Tou has created a unique and professional cleaning business that strongly believes in it’s core values of serving its customers with Honesty, Integrity, and Responsibility.
We, the Official Cleaners
Are Professionally Trained To Provide The Janitorial Services Necessary To Maintain And Improve Your Business' Sanitation.
We Believe The Best Kind Of Cleaners To Have Are The Ones You Do Not Have To Think About.
From our experience, we believe most cleaning services do a phenomenal job at cleaning, but they do not have enough incentives for their employees to continue to maintain a high-quality cleaning standard for their customers. Based on B.F. Skinner’s Behavioral Theory of Operant Conditioning, we have created a compensation plan of positive and negative reinforcements in order to reward our employees for providing and maintaining service to our customers’ standards. If performance is as expected, they get a bonus at the end of the month and the customer is satisfied! If our employees underperformed for that month, they lose their bonus pay and the customer has the right to a 20% discount for that month’s cleaning service (we believe you should never have to pay full price for poor service). I believe this set of positive and negative reinforcement will increase the likelihood of our Customers having the best quality cleaning services and our employees to WANT to WORK HARD!
If there are any questions or concerns, please do not hesitate to reach out to us via email, phone, or social media!!
We Believe The Best Kind Of Cleaners To Have Are The Ones You Do Not Have To Think About.
From our experience, we believe most cleaning services do a phenomenal job at cleaning, but they do not have enough incentives for their employees to continue to maintain a high-quality cleaning standard for their customers. Based on B.F. Skinner’s Behavioral Theory of Operant Conditioning, we have created a compensation plan of positive and negative reinforcements in order to reward our employees for providing and maintaining service to our customers’ standards. If performance is as expected, they get a bonus at the end of the month and the customer is satisfied! If our employees underperformed for that month, they lose their bonus pay and the customer has the right to a 20% discount for that month’s cleaning service (we believe you should never have to pay full price for poor service). I believe this set of positive and negative reinforcement will increase the likelihood of our Customers having the best quality cleaning services and our employees to WANT to WORK HARD!
If there are any questions or concerns, please do not hesitate to reach out to us via email, phone, or social media!!
Who We Are
Trained, Hardworking Professionals
With our hiring and training program, we believe our employees have the ability to match and succeed in your business’s sanitary needs. Our 1 month training course and our compensation plan for our employees are set up in a way that incentivizes them to focus on quality and not simply quantity. We make it known that it is not simply a job, but a responsibility for our employees to maintain the sanitary needs of our customers.
Who We Are
Trained, Hardworking Professionals
With our hiring and training program, we believe our employees have the ability to match and succeed in your business’s sanitary needs. Our 1 month training course and our compensation plan for our employees are set up in a way that incentivizes them to focus on quality and not simply quantity. We make it known that it is not simply a job, but a responsibility for our employees to maintain the sanitary needs of our customers.
Let us know how wecan serve you
Let us know how we can serve you
Tou Yeng Pheng Yang, CEO of the Official Cleaners LLC.